SHEEHY AUTO STORES – MISSION STATEMENT
The Mission Statement of the Company is the cornerstone of all
activities whether related to the ongoing operations of our stores or
the treatment of all our employees and customers. Each employee of the
Company should have a copy of the Mission Statement and understand the
Company’s goals. In addition, each store should post the Company’s
Mission Statement in a common area so that it is visible to all
employees on a daily basis.
The SHEEHY AUTO STORES
Mission is to expand its presence in the Mid-Atlantic market through
customer recognition of value in every automotive purchase and concern
for customer satisfaction second to none.
Our strategic objectives to accomplish our mission are as follows:
VALUE PRICING:
We will consistently price all dealership products to provide excellent
values, thereby creating a low-pressure sales experience.
CUSTOMER SERVICE EXCELLENCE:
We will provide the highest level of customer service, focusing on
fixing it right the first time, promptly and at convenient hours to the
customer.
EMPLOYEE SATISFACTION:
Every employee is essential to the success of our mission; the work
environment will foster and reward excellent customer treatment,
productivity and longevity.
PROFITABILITY:
Our return on investment is a measure of how well we achieve our goals.
However, under no circumstances will we compromise our integrity for
profits.
GROWTH: We will continue to grow in two ways:
1. Through increasing market share in the communities where we currently do business; and,
2. Through acquisition of additional dealerships that fit with these objectives.
